Playing on gamba should always be fun, relaxed, and within your means. We are committed to giving every Filipino player the tools, information, and support they need to keep gaming a positive part of their leisure time. This page covers our responsible gaming principles, the self-management tools available to you, and where to turn if you ever feel that gaming is becoming a concern. If you have questions, our FAQ page is a great starting point.
gamba believes that entertainment should never come at the cost of your wellbeing. Every tool and policy on this page exists to keep your experience positive and in your control.
You can set a daily, weekly, or monthly deposit limit directly from your account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased for a cooling-off period of at least 24 hours. This gives you full control over how much you fund your account, so your gaming budget stays predictable and manageable. We strongly encourage all Filipino players to set a limit before they start playing, not after. Keeping your deposits within a pre-set boundary is one of the most effective ways to ensure gaming stays a leisure activity rather than a financial burden.
Long gaming sessions can pass quickly without you noticing, especially when you are enjoying the game lobby or following a live sports event. gamba lets you set session time reminders that will alert you after a chosen period, such as 30 minutes, one hour, or two hours. When the reminder appears, it is a good moment to pause, take a break, and check in with yourself. You are always free to continue after the reminder, but the nudge helps you stay aware of how long you have been playing. Building regular breaks into your session is a healthy habit that keeps gaming enjoyable over the long term.
If you feel you need a short pause from gaming, you can activate a temporary break of 24 hours, 7 days, or 30 days from your account settings. During a break period, you will not be able to log in, place bets, or access the game lobby, giving you genuine distance from the platform. Your account, balance, and history are safely preserved and will be waiting for you when the break ends. Taking a break is not a sign of weakness — it is a smart, proactive step that many responsible players use as a regular reset. We make the process quick and straightforward so there is no barrier to using it whenever you feel it would help.
For players who feel they need a longer or permanent break, self-exclusion is available for periods of six months, one year, or indefinitely. Once self-exclusion is activated, your account is suspended and you will not be able to register a new account on the platform during the exclusion period. We take self-exclusion requests seriously and process them promptly, usually within one business day. If you choose indefinite self-exclusion, reactivation requires a formal request and a mandatory cooling-off period before any access is restored. We encourage anyone considering self-exclusion to also reach out to a professional support organisation for additional guidance and care.
Recognising early signs of problem gambling is the first step toward getting back in control. If any of the following sound familiar, it may be time to use one of our self-management tools or speak to a professional.
Responsible gaming means playing because you enjoy it, not because you feel compelled to. If gaming starts to feel like an obligation, a way to solve financial problems, or something you cannot stop even when you want to, please use our self-exclusion tool or contact our support team at [email protected]. You can also visit our FAQ page for more guidance on using our responsible gaming features. There is no shame in asking for help — it is the right thing to do for yourself and the people around you.
If you or someone you know needs support, these organisations provide free, confidential assistance to people affected by problem gambling in the Philippines.
The National Center for Mental Health operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling-related distress. Call 1553 from any Philippine network, free of charge.
Gamblers Anonymous offers peer support meetings for people who want to stop gambling. Their fellowship-based programme has helped thousands of Filipinos regain control of their lives through shared experience and mutual support.
Our own support team is available to help you activate limits, take a break, or begin the self-exclusion process. Reach us at [email protected] and we will respond promptly with care and without judgement.
Set your limits, explore the game lobby, and enjoy everything gamba has to offer — all at your own pace and within your own budget. If you have questions about our responsible gaming tools, our FAQ has clear answers ready for you.