Your privacy matters to us. This page explains exactly what personal data gamba collects, why we collect it, how it is stored, and what rights you have as a Filipino player on our platform. We keep things straightforward so you always know where you stand. If you have any questions after reading this, our FAQ page is a good next stop, or you can reach us directly at [email protected].
When you register an account on gamba, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account number. We also collect identity verification documents when required under Philippine regulations, such as a government-issued ID, to confirm that you are at least 21 years of age and are a resident or eligible player in the Philippines. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us keep your account secure, detect unusual login attempts, and improve the overall performance of the platform for Filipino players. We may also collect information about the games you play, the bets you place, and the transactions you make, which allows us to provide you with a personalised and relevant experience. All data collection is limited to what is necessary for the operation of the platform and compliance with applicable Philippine laws. We do not collect sensitive personal information beyond what is strictly required for account verification and regulatory compliance.
The personal information you provide is used primarily to create and manage your gamba account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your activity data helps us detect and prevent fraud, money laundering, and any misuse of the platform that could harm you or other Filipino players. We may use aggregated, anonymised data to analyse platform performance, improve our game lobby offerings, and develop new features that better serve the needs of our users. gamba does not use your personal data for unsolicited marketing communications unless you have explicitly opted in to receive promotional messages from us. We will never sell, rent, or trade your personal information to third-party marketing companies or data brokers under any circumstances. If you wish to update your communication preferences, you can do so at any time by contacting [email protected].
gamba may share your personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We will disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when we are legally required to do so, for example in connection with anti-money laundering investigations or court orders. In the event that gamba undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity, and you will be notified of any such change in advance. We do not share your data with any third party for advertising or profiling purposes, and we do not allow third parties to place tracking technologies on our platform without your knowledge. Any data shared with third parties is limited to the minimum necessary to fulfil the stated purpose. You have the right to request information about which third parties have received your data by contacting us at [email protected].
All personal data collected by gamba is stored on secure servers using industry-standard encryption protocols, including TLS for data in transit and AES-256 encryption for data at rest. Access to your personal information is restricted to authorised personnel only, and all staff with access to player data are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to ensure that our systems remain protected against unauthorised access, data breaches, and cyber threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities within the timeframes required by law. Your data is retained for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. You are also responsible for keeping your own login credentials secure and should contact us immediately at [email protected] if you suspect any unauthorised access to your account.
As a Filipino player on the gamba platform, you have a number of rights in relation to your personal data under applicable Philippine data protection law. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or out of date, and to request the deletion of your data where there is no longer a legal basis for us to retain it. You may also object to certain types of data processing, request that we restrict how we use your data while a complaint is being investigated, and request a copy of your data in a portable, machine-readable format. To exercise any of these rights, please send a written request to [email protected] with your full name, registered email address, and a description of the right you wish to exercise. We will respond to all valid requests within the timeframes required by Philippine law, and we will not charge a fee for reasonable requests. If you believe that your data protection rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
gamba reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players by email and by displaying a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether anything has changed since your last visit. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the gamba platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact [email protected] to request account closure. For any questions about this policy or our data practices, our FAQ page provides additional guidance, and our support team is always available to help.
If you want to know more about how gamba handles your data, or if you would like to exercise any of your data rights, our FAQ covers the most common questions. You can also reach our support team directly at [email protected] — we are happy to help Filipino players understand their privacy options at any time.